2GO is a Philippines based Logistics company which specialises in transporting cargo overseas using their vast network of Ships and other seafaring transport systems. Apart from Sea shipping, they also provide services such as Warehousing and Express Logistics as well. The following guide is aimed to help you track your courier shipped via their corporation. Read on to find out how.
Steps to Track
Tracking your 2GO Shipment can get a little tricky. Especially because of their architecture when it comes to the approach of shipping goods overseas. They have divided their modules into two separate divisions. The first module is the eTrace which focuses on tracking shipments made via Air. The second module is the LCL Track and Trace, which is about shipments made via ship.
All you need to track your shipment is the Consignment Number placed on the Waybill. A Waybill is a contract stating that your courier is under the care of their company while it is being shipped. It is done for legal reasons. A consignment is a legal term for a courier a arises from the fact that you need to sign on the Waybill. In case you’re opting for air, the Waybill will also be called the AirWaybill. Follow these steps to track your consignment.
eTrack is used to track shipments made via Air. It is valid for international shipments as well as shipments made within the Philippines. In order to track your consignment, follow these steps:
- Search for your Consignment Number on your Waybill.
- Choose eTrack from the options.
- Enter the Consignment number in the text field.
- Click on Track.
That’s it. Now you can track the progress of your parcel through all international and national hubs.
LCL Track and Trace
LCL Track and Trace is a program by 2GO used to track surface shipments shipped via land or sea. It is valid for both inside and outside of Philippines. Follow these steps to track your shipment:
- Search for your Consignment number on your Waybill.
- Choose LCL Track and Trace from the options.
- Enter the Consignment Number in the text field.
- Click on Track.
That’s all there is to it! Now you can track and even trace the location of your parcel as it ships around the world right from your home.
Customer Support and Helpline
A lot can happen to your courier as it is being shipped. It can get lost, or damaged in transit. It may even reach the intended destination before time. Adversely, it may reach the wrong address. After all, no matter what you do, human error remains a big factor. In the end, anything may happen. In case you wish to contact 2GO regarding your courier, you can do so via the means below:
- You can send them a mail at
8th Floor Tower 1 Double Dragon Plaza
Macapagal Blvd. corner EDSA Extension
Pasay City 1302, Philippines.
- You can call them at +63 277-99-222.
- You can fill in their feedback form here and they will contact you soon.
2GO is a Philippines based courier and cargo logistics company which specialises in delivering couriers across seas via their large fleet of seafaring vessels. They have a massive 149 years of service in the Logistics industry and have paved their way through a long history of service and satisfaction.
The company owns and offers many services in the South East Asian side of the world. They offer services such as 2GO travel, which is meant for travellers and tourists to enjoy rides in luxury yachts, 2GO freight, which is an overseas Freight Forwarding service, 2GO express aimed at providing Express Delivery services for commercial and e-commerce businesses, and finally, 2GO logistics meant to help other business with Supply Chain and Logistics solutions. 2GO has a diverse array of services which can be utilised by everyone and anyone.
The enterprise has joint ventures with Hansa Mayer and Hapag Lloyd from Germany and Kerry Logistics from Hong Kong to further their reach and help more businesses in the process. They also provide warehousing facilities in addition to their already preferred Logistics services.
2GO is a company based out of the Philippines and hence has a prominent presence only within the Philippines but across South East Asia. Even though the courier company is merely in Manilla, it can reach as far as China, Myanmar, Thailand, Cambodia, Vietnam, Japan, and Bangladesh. In fact, its main commercial hubs are located in Manila, Philippines, in Bangkok, Thailand, and in Dhaka Bangladesh. With the aid of European logistics giants such as Hansa Mayer and Hapag Lloyd, it has made their European presence known as well. The company has also reached as far as Hong Kong with the aid of Kerry Logistics and have acquired Negros Navigation and ATS during their conquest.
Unfortunately, we do not have an estimate of how much 2GO charge for their services yet. Kindly wait patiently while our team is working on acquiring a more generalised format of prices from them. We’ll update the prices here as soon as we get them. In the meantime, you can use this rate calculator to get an estimate of how much they couriers might charge you for any specific shipment which you might have in mind.