aCommerce Tracking

The only tracking tool you need to track your shipment sent through aCommerce!

Quickly track your package with aCommerce by entering your tracking number above. aCommerce is a Thai express logistics brand which was launched in 2013 and offers services to many e-commerce businesses based out of Thailand, Singapore, Malaysia, Philippines and Indonesia. They provide their services to Lazda, Shopee many other esteemed brands. The following guide is meant to track your package shipped via the express delivery company. The steps are simple, just enter your tracking number above and our Courier Tracking service would begin the tracking for you. However, if you aren’t able to track it for some reasons, read the steps mentioned below.

How to Track?

Tracking your aCommerce Package is a very simple task just like tracking any e-commerce shipment. All you need is the Tracking Number present on your Waybill. A Waybill is a legal documentation which places them as the legal holder of responsibility for the package being shipped. It is not only done for legal reasons but also, no one would like to claim responsibility for something that they’re not handling. Follow these steps to track your package.

  1. Search for your Tracking Number on your Waybill, or receipt.
  2. Enter the Tracking Number into the text field.
  3. Click on track.

That’s it! You can now successfully track the locations of your package as it moves through the different hubs of the Thai company right until the package is delivered to your doorstep. After all, this is express delivery.

aCommerce Customer Support and Contact Details

Despite the best of care taken, anything can happen to your package in the world of Logistics and Parcel delivery. Even though aCommerce has a reputation for being a trusted transporter for Express Logistics, your parcel might get damaged, or even lost or stolen. Sometimes, your package gets delivered to the wrong address. If all goes well, your package will be delivered to you safe and sound and within time. For any reason, to lodge a complaint, or to provide feedback, you contact them via the means given below:

  • You can send them a mail at
    689 Bhiraj Tower, 33rd Floor,
    Sukhumvit Road, Klongton Nua,
    Wattana, Bangkok 10110,
    Thailand.
  • Alternatively, you can also send them a mail at their Indonesian Address
    PT aCommerce Solusi Lestari,
    Sahid Sudirman Center Lantai 17A,
    Jl. Jendral Sudirman No 86,
    Jakarta Pusat 10220.
  • You can call them on +66 2106 8220.
  • You can send them an email at customercare@ecommerce.asia.

The Journey

The company is a Thailand based Express Logistics and Distribution company which provides service to many eCommerce brands all across Thailand, Malaysia, Indonesia, Singapore, and Philippines. They offer many services apart from Express Logistics, which involves end-to-end logistics, cash on delivery, reverse logistics, and much more, like Digital Marketing, Brand Fulfilment, Store Development, Channel Management, Customer Service Solutions, eCommerce Strategy Consultation, and IQ Reviews.

They have also launched the LEAP programme which is a 10-week course aimed at providing successful strategies to eCommerce challenges in South East Asia and stands for Leadership eCommerce Acceleration Programme. The company has also won two Global Premier Partner Awards for Search Innovation and Growing Online Business by Google.

The enterprise currently has a workforce of 1,400 people who take care of 9 fulfilment centres places across 5 countries. They have served major brands in South East Asia such as Adidas, Samsung, Microsoft, Nivea, Uniqlo, Reebok, HP, Durex, Levi’s and many more. They also provide the Express Logistics for major eCommerce brands in South East Asia such as Amazon Web Services, Brand IQ, Commerce Cloud, DHL, Lazada, Magento Shopee, Facebook Blueprint and many more.

About

aCommerce was originally based out of Thailand. However, it over the course of merely five years, it has expanded its operations across Thailand, Malaysia, Philippines, Indonesia, and Singapore. They effectively deliver not Express Logistics services, but also their other services such as Brand Management and Brand IQ Reviews all across these five countries. They seem to be a courier industry which keeps growing throughout South East Asia and has its sights set on growth even further than that.

aCommerce Pricing

Unfortunately, we don’t have an idea about the charges as it hasn’t mentioned on it’s websites. As it is a logistics company which focuses solely on the growth and service of other eCommerce companies. Even though it is not open to the public, our team is working on finding a more generalised format of prices from them as we speak so that you can start or expand your eCommerce business further. Kindly wait patiently while we get to know about the prices which they charge. We’ll update the prices here as soon as we hear about them.

Our tool isn’t just about tracking, it provides information in a very structured way which makes it easier for the users to know all the places his/her parcel went through to reach the final destination. Currently we’re also working to provide the date of estimated time of arrival. However, that’s under construction and could take a while. Do let us know if there’s any problem while using our Courier tracker.

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