EKart Logistics is the Logistics subsidiary of the Indian e-commerce giant, Flipkart. The parent has used its own Logistics service since the very inception of the brand due to gross unavailability of e-commerce oriented services such as returns and cash on delivery. Hence, its reach as a Logistics company is what’s Flipkart’s reach as an e-commerce company is. This guide is designed to help you track a courier being shipped to you.
Steps to Track
Tracking your EKart shipment is quite simple. All you require is Tracking ID which is generated when you ship your product via FlipKart. Even though they may not be open to consumers yet, it still is open to the online retailers on the e-commerce site. If you ever ship your package via them, all you need to do is simply get a hold of the tracking ID. Once you have that, follow these steps to track your consignment:
- Find your Tracking ID from the email receipt which you got when your product was shipped.
- Enter your Tracking ID in the text field provided.
- Click on track.
- You can now track the progress of your package through all of the logistics enabled hubs.
Customer Support and Helpline
EKart is essentially under FlipKart for all its operations and decisions. Hence, if you want to reach them, you’d need to look for ways to contact the parent company instead. If your parcel ever gets lost or damaged, they are more than willing to return or replace the product. However, if you still want to get in touch, you can contact them via any of the means below:
- Mail them at
Flipkart Internet Pvt Ltd Block B (Begonia),
Ground Floor, Embassy Tech Village,
Outer Ring Road, Devarabeesanahalli Village,
Varthur Hobli, Bengaluru East Taluk,
Bengaluru District,
Karnataka, India, 560103. - Call them up on +91 1800 208 9898.
About
EKART is India’s largest logistics and supply chain company delivering 10 million shipments a month to 3,800+ pin codes. It is the e-commerce giant’s in-house subsidiary brand to facilitate logistics in India back when e-commerce Logistics were not available in India. The venture specialises in features such as Cash on Delivery, Express Delivery, Same Day Delivery, Next Day Delivery, Door to Door delivery, and Return and Refund Services. Such services were otherwise unknown to India back when FlipKart first started its e-commerce operations here in India. In a way, they have hence pioneered e-commerce oriented logistics in India through their in-house brand. Their subsidiary is also planning to offer its supply chain solutions to brands, sellers, and traders outside of the e-commerce domain for further growth of the business after remaining exclusive to the parent corporation since its conception.
Presence
EKart, being FlipKart’s in-house brand, has a direct reach wherever their parent can reach. It has a record of delivering 10 million shipments monthly to more than 3,800 pin codes across the country. It covers Same Day Delivery in 50 cities while providing Next Day Delivery in 13 cities. It offers massive warehouses with at least one warehouse placed in each Indian State and Union Territory. They may not provide their services to international consignments, but it does deliver wherever it cannot through co-operative and associative means of delivery and logistics. It was meant as a Supply chain brand, and it provides Supply chain solutions at all costs.
Pricing
Unfortunately, since EKart is not yet open for business to the public, their rates remain undisclosed. Our team is eagerly waiting for their team to announce their availability to the public so that we can acquire their prices and update them right here. Kindly wait patiently until that occurs.
