Adicional Logistics is a B2C logistics company based out Portugal. They primarily fulfil e-commerce shipments over Portugal and Spain and have been around since 1955. This guide is meant to help you track your courier. Read on to find out how.
Steps to Track
Tracking your Adicional Logistics Package is quite simple. All you require is the Tracking Number which you receive on your Waybill. A Waybill is a receipt which you get when you opt to use their services to ship your package and places them under the responsibility of the package being shipped until it reaches the destination. This is done for a variety of legal reasons. Furthermore, no one would like to be held responsible for anything that they are not handling. Follow the steps below to track your package:
- Find your Tracking Number on your Waybill or e-receipt.
- Enter your Tracking Number in the text field.
- Click on track.
It is that simple. You can now track the status of your package as it travels through all the hubs of their enterprise. However, in case there is some mistake, you might wish to contact them.
Customer Support and Helpline
Delivering couriers is no easy task. You need to be both fast and precise at whatever you’re doing. The simplest of mistakes can cost the company a lot of money and reputation. Especially when it comes to something like logistics aimed at e-commerce, it must be done absolutely flawlessly time and time again.
In the worst case, your courier might get lost or stolen during transit. It might also get damaged. Or even worse, it might get delivered to the wrong address. But if all goes well, you will receive your package safe and sound at the right time, or even sooner. Hence, if you wish to contact Adicional Logistics in order to commend them for their service, leave some feedback and suggestions, raise a complaint, or simply discuss your business proposal with them, feel free to do so via the means below:
- You can send them a mail at
Adiconal Logistcs estrada nacional,
1 quinta dos militares,
lote 5 cruzamento,
casa meada -Antanhol,
Coimbra, Portugal. - You can send them customer feedback emails at apoloclientes@adicional.pt.
- You can send them business inquiries at comercial@adicional.pt.
- You can call them on +351 707 300 444.
About
Adicional Logistics is a Portugal based logistics company. They have been around since 1955 and operate primarily in the States of Portugal and Spain, providing their services to the B2C sector. They specialise in providing end-to-end logistics for customers who have bought items form e-commerce sales such as telemarketing, catalogue, or online marketplaces.
They went open with their logistics business in 2008, lending it to clients who needed outsourcing for logistical operations. They launched their Widecare service in 2010 to open distribution services to multiple operations between business in the countries of Portugal and Spain. It is now a broad, multi-enterprise chain of logistics and supply-chain management.
The company provides Specialised Logistics services for all sorts of enterprises and companies with the aid of more than 20,000 square meters of warehousing space in Lisbon and Porto, and advanced logistics hubs in Funchal, Coimbra and Leiria.
They also provide door-to-door express delivery, something which they had been specialising in ever since 1955. They have now remodelled that module to turn it into Custom Distribution. This enables the company to fulfil express delivery while opening themselves to many other opportunities such as commercial distribution, the distribution of palletised items, and much more. This also enables them to provide the package securely to their customers and keep retrying again and again until they can finally deliver the package to their customers. Apart from these services, they also provide mail distribution services as well, be it promotional bulk mail, or simply mail sent with a more personal purpose. Even though people don’t send mail as much these days as much, it’s a testament to the old times and traditions of the company and the people around them when they initially started. However, their postal system was upgraded in 2015 where they added tracking abilities to their post and courier which enabled any package to be tracked right down the exact location as provided by the GPS device on the package. They have certainly come a long way from 1955, and don’t seem to have plans to stop any time soon.
Presence
Adicional Logistics is based out of Portugal, and operate exclusively in Spain and Portugal. While they have these two European States completely mapped, their major hubs are in Funchal, Coimbra, and Leiria. They have their largest warehouses in Lisbon and Porto. They have more than 20,000 square meters of warehousing space over 18 different hubs spread across the countries of Portugal and Spain, where they provide their complete range of Express Logistics services.
Pricing
Unfortunately, we don’t have an idea of how much Adicional Logistics charges for the provision of its services. Kindly wait patiently while our team contacts their management staff to ascertain a more generalised format of prices. We will be sure to update them here as soon as we can get them ourselves.
